Refund Policy

At Phoenix Nails, we are committed to providing high-quality services with care and professionalism. Please read our refund policy carefully before booking.

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Services Already Provided
Due to the nature of our business, we do not offer refunds for services that have already been completed. We encourage clients to communicate any concerns during their visit so we can address them promptly and ensure satisfaction.

 

Cancellations & Rescheduling
If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance. Late cancellations or missed appointments may be subject to a fee.

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Customer Care
Your comfort and satisfaction are important to us. If you have any questions or feedback, please feel free to contact us directly. We’re always here to help.

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Contact Information
Phoenix Nails
✉️ phoenixnailswaco@gmail.com
📞(254) 294 - 8156
📍2436 W Loop Ste A - 1, Waco, TX 76711